OneUSG Connect

OneUSG Connect FAQs and Answers

What is OneUSG Connect?

OneUSG Connect is the first priority of the OneUSG systemwide initiative to develop and implement consistent policies, procedures and technology solutions that benefit all entities of the University System of Georgia (USG) to manage USG human resources activities, benefits and compensation.

What is the Purpose of OneUSG Connect?

OneUSG Connect is intended to help the USG manage and support its workforce. The major components of OneUSG Connect – payroll services, talent management, human resources management, time and attendance, and benefits administration – are unified and integrated into a single technology system.

What is the value of OneUSG Connect?
  • It’s easy to use and will automate current manual HR and benefits processes.
  • It can be used on mobile devices and will allow employees to submit and/or approve leave time on the go.
  • It delivers faster and more efficient responses to handle issues or answer questions, which will be available through OneUSG Connect Support centralized support.
Does this initiative save costs for the USG?

By using the same software, standardizing policies and centralizing support, there is a reduced net cost to the USG.

Who uses OneUSG Connect?

OneUSG Connect is used by all University System of Georgia employees.

What can employees do in OneUSG Connect?

Employees will use OneUSG Connect to record and submit time, access, review and update personal information including direct deposit, pay checks and benefits anytime, anywhere – by computer, tablet, or a smartphone.

How will employees access OneUSG Connect?

All employees access the system securely with their established log-on credentials and password.

Is the system the same for managers?

All employees access OneUSG Connect securely with their established log-on credentials and password. If you are a manager/supervisor of other employees, you are granted additional access within OneUSG Connect. After logging into the system, managers can switch between their role as an employee to manager using a drop down menu.

Who do I contact if I have questions or want to learn more about OneUSG Connect?

Contact OneUSG Connect Support Monday through Friday, 8 a.m.–5 p.m., or by email at oneusgsupport@usg.edu.