10.6.1 Past Due Notices
10.6.1 Past Due Notices
(Last Modified on April 19, 2019)
At a minimum, past due notices should be sent as follows:
| Required Correspondence e-mail or letter | Letter Required | Certified, Registered or Priority tracking letter (*) | Send to Collection Agency | |||
| Amounts Due | 30 days past due | 60 days past due | 90 days past due | 90 days past due | 120 - 180 days past due | >120 - 180 days |
| ≤ $300 | √ | √ | √ | |||
| > $300 ≤ $1,000 | √ | √ | √ | √ | ||
| > $1,000 | √ | √ | √ | √ | √ | |
Past due notices should include the following:
- 1) Amount due 2) Days past due 3) Date payment expected 4) Consequences of not paying outstanding balance
Institution may choose to send certain accounts to collection agency after 120 past due, if it has been determined that all good faith collection efforts have been exhausted.
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Note: If an institution utilizes a third party to send collection notices, the institution must ensure that third party follows guidelines adopted in this section. If timing of notices and methods of correspondence vary from the prescribed format discussed above, the institution must request approval from USG Chief Fiscal Officer.
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